Shipping policy

Shipping Policy

Welcome to mbellish! We aim to provide a smooth and reliable shipping experience for all our customers. Please review our shipping policy below for information on processing times, shipping options, and fees. If you have any questions, feel free to contact us at hello@shbnmaker.com or +91 9987705215.

1. Processing Time

  • Order Processing: All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Peak Periods: During high-demand times, such as holidays or special sales, processing times may be slightly longer. We appreciate your patience during these busy times.

2. Shipping Rates & Delivery Estimates

We offer a variety of shipping options based on your location and order size. Estimated delivery times and shipping costs are calculated at checkout.

Domestic Shipping:

  • Standard Shipping: 5-7 business days – starting at ₹[base rate]
  • Expedited Shipping: 2-3 business days – starting at ₹[base rate]
  • Free Shipping: Available on orders over ₹[minimum amount]. Delivery times are 5-7 business days.

International Shipping:

  • Standard International Shipping: 7-14 business days, calculated at checkout.
  • Customs and Import Fees: Please note that international customers may be responsible for additional customs or import fees upon delivery. These charges vary by country.

Note: Delivery estimates are provided by our shipping partners and may be impacted by factors outside of our control, such as customs delays or carrier issues.

3. Order Tracking

  • Once your order has shipped, you will receive an email notification with tracking information so you can monitor your order’s progress. Tracking updates may take up to 24 hours to reflect on the carrier’s website.

4. Shipping Restrictions

  • We currently ship to [list the regions you ship to]. Unfortunately, we do not ship to [list any restricted areas, e.g., P.O. boxes or specific countries].

5. Lost, Delayed, or Damaged Shipments

  • Lost Packages: If your order has not arrived within the estimated delivery time, please contact us at hello@shbnmaker.com. We will work with the shipping provider to resolve the issue.
  • Damaged Shipments: If your order arrives damaged, please take a photo and reach out to us at hello@shbnmaker.com within 7 days of receiving the item. We’ll assess the situation and work to offer a replacement or refund.

6. Changes & Cancellations

  • We strive to process orders quickly, so if you need to make a change or cancel your order, please contact us at hello@shbnmaker.com within 24 hours of placing the order. We’ll do our best to accommodate your request, but cannot guarantee changes after processing.

7. Questions or Concerns

  • Your satisfaction is our priority! For any shipping-related questions or assistance, feel free to reach out at hello@shbnmaker.com or +91 9987705215.

Store Address:

A & H Enterprises 

mbellish
4, Mansarovar Soc,
28 SV Road, Santacruz (W),
Mumbai - 400054

Thank you for shopping with mbellish!